Help Center

Item Detail

1. How Do You Sell Dresses at Such Low Prices? is able to offer its dresses online 50% - 80% off retail prices for 2 key reasons.
--- We operate with lower overheads than a local retail store. We do not need to rent a store, employ sales staff or an alterations department.
--- Our dresses come directly from the manufacturers that we cooperate with. We do not use third party sources.

2. How about the Quality of your Dresses? is the world's leading online wedding apparel, jewelry, costume and other fashion products website. we are the first and only store which has the registered Topbeautydresses. We provide complete one-stop shopping for all brides, bridesmaids, wedding party members and for other special occasions. inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.

You can see our quality comparison with other mediocre or cheap quality products.

3. What materials do you usually use on your wedding dress products?

Chiffon: Delicate, sheer, and transparent -- made from silk or rayon, with a soft finish; often layered because of its transparency, making it popular for overskirts, sheer sleeves, and wraps.

Organza: Crisp and sheer like chiffon, with a stiffer texture similar in effect to tulle, but more flowing; popular for skirts, sleeves, backs, and overlays.

Satin: A heavy, smooth fabric with a high sheen on one side; very common in bridal gowns.

Silk: The most sought-after, cherished fiber for wedding dresses (and also the most expensive).

Silk-Like Satin: A smooth silk satin, with a glossy front and matte back.

Taffeta: Crisp and smooth, with a slight rib.

Tulle: Netting made of silk, nylon, or rayon; used primarily for skirts and veils (think ballerina tutus).

4. How can I see a swatch of the color I'm interested in before I order?

We do have free fabric swatches available, such as satin, chiffon and Tulle, but you will also need to pay the shipping cost which is only $5.00. If you need a fabric swatch, please contact our customer service first.

5. How do I decide what size to order?

You can choose a standard size or give us your custom measurements. Please view our Size Chart. Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure.

Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.

6. What modifications and alterations are normally done to a dress to make it fit?

A number of alterations can be made:

A. Side seams and Back Seams - The side seams and back seam in the torso can be taken in or let out to make a wedding dress fit a bride. This is true even for gowns ordered to size. Wedding gowns are usually made to allow the side seams to be let out up to 3 inches or 1-2 sizes (Depending on the gown). Additionally, the back seam often can be let out slightly to size up further.

B. Shoulders -- It is also common for shoulder seams to be taken in to bring up a gown.

C. Hem -- The length of a dress can be shortened only and is affected by the height of the shoe you are planning to wear. Some gowns can only be shortened from the waist. Other gowns can only be shortened by taking up the hemline.

D. Bustle -- The bustle is a way to hook the train up in the back so that the dress can be worn comfortably after the ceremony. Bustling a dress is part of the alterations for any gown that has an attached train.

7. Are these used dresses?

All gowns and products we offer are new and direct from the designer. We do not accept or offer resale items.


8. Do you have a Catalog you can send me?

Our entire catalog is all online. If you would like to save a picture on your computer you can do so by clicking on the image with your right mouse button. A pop up window will appear and you will want to click "save image as" another window will appear showing you the name and folder your picture will be saved in. Click the Save button and your picture will be available for you to print out and view at your convenience.


9. What happens if when I get my dress it doesn't fit?

Unlike most bridal salons and wedding websites, which have the return policy: ALL SALES ARE FINAL, now has one of the best wedding dress Return and Exchange policies in the industry.

10. About Zipper versus Lace-up closure:

We normally suggest our customer to use lace-up closure as it allows at least 5 cm as size tolerance in case of any inaccurate measurement or small size deviation regarding different styles.(eg, strapless style needs the tighter measurement while others might be different). So, the benefit with lace-up closure is to largely avoid the afterwards trouble or complaint towards size unfitting issue especially in the international order.

Only when customer clearly knows how to measure and decide to take the zipper, can we make the zipper for them based on accurate measurement and communication to make sure the right size.

So, this is our suggestion to you as well as our target is the same. If some customers really decide to take the zipper, then we of course can provide zipper as well.
Above is for your referrence and if you have any problem, pls feel free to ask us.

11. How to Preserve my Bridal Dress?

General attentionDresses should be stored in a room where the temperature and humidity levels are constant, such as a guest room or spare closet. Never store your dress in the attic or basement where there are extreme changes in temperature and/or humidity. It is best to keep it in a dark (unexposed to sunlight), dry place, folded or rolled in a clean white sheet. Hanging your dress on a hanger is not recommended as it can cause stress to the fabric and create distortion. Do not store your dress in plastic such as a garment bag. Plastic can emit gases that will tend to yellow the fabric. If you decide to remove your dress from the one place to another place, we suggest that cotton gloves should always be worn when handling dresses.


It's important to note that one of the leading causes of bridal dress yellowing is the plastic bags that many brides keep their dresses in. Most plastics give off damaging fumes that actually promote yellowing. But, even with proper care, some fabrics will yellow more than others and it may be impossible to prevent all yellowing. Generally, silk fabric yellows more than synthetic fabrics, such as polyester, rayon and acetate. However, nylon, which is a synthetic, has a tendency to yellow more than other synthetic fabrics. Dresses that can be wet cleaned have an advantage, in that if they do yellow, they may be able to be whitened for future use with a fabric whitener. Preserving your dress in an acid-free environment is your best protection against yellowing. Padding your dress with acid-free tissue will help to prevent acid migration. Buffered tissue should be used for dresses made of synthetic fabrics such as polyester, rayon, and acetate. The buffering agents in the buffered tissue gives added protection against acid migration. But buffering agents may damage dresses made of animal proteins such as silk or wool, therefore un-buffered, acid-free tissue is recommended for silk fabrics.

Permanent creasing

Flat storage is recommended for textiles and garments when possible. However, because of the size and dimensions of wedding dresses, it is impractical. Some compromise must be made, either by folding or hanging the dress. To help prevent permanent creasing,.(Cotton gloves should always be worn when handling preserved dresses.) Bagged dresses that are hung in a closet are better.

Mildew and moldKeeping your dress in a breathe able environment will protect it best from mildew and mold growth. When fabrics can breathe, the humidity level remains constant around the garment as excess moisture dissipates into the air. But, if moisture can condense inside a box or any container, then the dress is at risk for mildew and mold growth.

Oxidation spotsAn oxidation spot can occur when a substance that was not properly cleaned on the dress oxidizes and turns brown. This can happen even if your dress has been cleaned as dry-cleaning solvents do not remove all substances. Spills from clear soda or wine may go unnoticed at the time of the initial cleaning. Unless these spills are pretreated, it is likely they will oxidize over time. Inspecting preserved dresses periodically ensures the dress remains in the best condition. The sooner an oxidized stain is caught, the more likely it will be able to be removed.

Light and dustkeeping your dress covered will protect it from the damage caused by light and dust.

Order Details

1. Can I place an order by phone?

Yes, you may call us at , we are ready to help you with any problems.

2. Can you tailor the dresses according to the pictures that I offer?

Yes, you can realize your dreaming designs with lowest price at If you see your wonderful dresses, please contact us and offer the pictures to us. Or you may design dresses by yourself.

3. Can I cancel my order and when?

For the details, please see our Return & Exchange Policy

4. Can I get a discount in large quantity?

Yes, the rate of your discount varies depending on the quantity of your order and the promotion we offer at the time of your purchase and the amount of total discount will be calculated at the check out point.Please CONTACT US or submit a large order.
Email Address:
Tel: 86-15563957918
Address: Minjiang Road, Qingdao, China

5. How do I place my order with you?

You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover. Please see our Ordering Information page.6. Custom Duty InformationWill I be required to pay import duty by my country's Custom House?Yes, the rate of your discount varies depending on the quantity of your order and the promotion we offer at the time of your purchase and the amount of total discount will be calculated at the check out point. Please contact us to submit a large order.


1. What payment methods do you accept?We accept payment either by Credit Card, PayPal, Western Union or direct wire transfer. Detailed information, please refer to our For detailed information, please refer to our payment information.

2. Is it safe to use my credit card on your site?Yes! understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Shipping & Delivery Information

1. What about the shipping cost?

The shipping cost depends on the destination and weight of your items. To calculate the shipping cost, please click here!

2. What is the delivery time for orders?

Total Delivery Time = Processing Time + Shipping Time

All orders must be processed before they are shipped. The total time to receive your order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help you to know how long it will take to receive your order.

3. What countries do you deliver to?

International Shipping: Now we ship to over 180 countries, with support for many more in the coming month. Please check the locations we ship to. Click here!

4. How can I track my order?

You can track your order easily after you ordered from Click here to track your order.

5. When should I order?Please place your order as far as in advance of your wedding or party date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.

6. About Taxes on Imported Goods

At, we don't add taxes, VAT, or other hidden charges to the price of your order. You pay what you see on the checkout page, i.e. the subtotal of your items + the shipping cost.

We are a Chinese company happily serving customers all over the world. Therefore anything you buy from us is going to be imported into your country and, in some cases, may be subject to customs or import duties on delivery. Recipients are responsible for any additional charges for customs clearance. has no control over the imposition of these customs or import duties and cannot predict what (if any) duties there will be. If customs or import duties are levied, YOU are responsible for paying them to receive your package. Because customs policies vary widely from country to country, if you have concerns about the potential that you will face customs or import duties, please contact your local post office or shipping carrier.We will do what we can to assist to you avoid or minimize import taxes/duties. However, as the receiver, you are still responsible for import taxes/duties, and we cannot promise that you won't be charged on receipt.

Return & Exchange Policy

1. What is your Return & Exchange Policy?

Please refer to our Return & Exchange Policy for details.

2. How to return & exchange an item?

If you have questions or want to change the item you ordered, please contact our customer service for details.

3. What is your address for returns or exchanges?

You can find that in Contact Us on the website, or contact us by live chat.

4. What products can be returned or refunded?

If you want to return or exchange the product, please contact us within 7 days after you receive your dress. For further details, please refer to our Return & Exchange Policy.

5. What can I do if I don't like the dresses that I have received?

We made the items by strictly follow with the style and the material displayed on the site, all requests for returns such as not like the picture I ordered, dissatisfy about the quality and not the material I like etc, are not accepted. For the details please click Return & Exchange.

6. Can you tell me how long it takes to complete the bridal gowns?

Most dresses can be completed and shipped out approximately in 18-23 workdays. We are always committed to bringing you the work you are expecting within the shortest time possible without compromising its quality. Once you receive your dresses, we are positive you will be very pleased with the quality.

7. To use which way that we can receive it ASAP when it is urgent?

You can check the Estimate Delivery Time to check the time for the shipping.8. What do I have to do to buy a wedding gown?

a.The process could not be simpler

b.Select the dress of your dreams.

c.Select the size of the dress. (It is better to order on the larger size and have the dress altered. Refer to our Measurement guide before ordering).

d.Add the dress to your order cart.

e.You can now go to the checkout or look for matching Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses.

f.At the checkout, you will be asked for your method of payment.

g.And that`s it. We will send you a confirmation email telling you exactly what you have ordered.Then all you need to do is just waiting for your dream dress.
h.More details, click here!